Delivery Policy
SHIPPING INFORMATION
Gift baskets being shipped outside of the Las Vegas area are shipped with one of our affiliate partners. Please note that there are several states that have restrictions on receiving alcohol shipments. All baskets are shipped via Fedex and require that the buyer and the recipient are 21+ years old. All shipments of alcohol require a signature upon delivery by an adult 21 years of age or older. Champagne Life, nor our affiliate partners are responsible for delivery delays due to signature receipt requirements not being met. Damage to basket contents and spoilage claims will not be honored in the event of a delivery delay resulting from authorized adult signature failure We highly recommend that our customers notify the gift recipients of the shipment and notify them that a signature of a person 21 years of age or older is required for package delivery.
LOCAL DELIVERY & PICK UP INFORMATION
We deliver the gifts to the hotel Bell Desk or Concierge Desk according to the properties policies. Once it is delivered to the appropriate location, the hotel staff is then responsible to deliver the gift to the guest. Generally, the hotel staff will bring the gift up very quickly depending on the level of hotel guests. Some properties have policies if the guest is not in the room, they will leave a message on the hotel room phone to notify the guest of the delivery and will bring the gift up once they are notified. Other properties will leave the gift in the room without being present. If you are curious to know, please reach out to the hotel directly. Champagne Life will never enter a hotel room or bring the gift to the room directly.
